Matrix setup
Matrix setup
Start with the docs and platform notes. If you still need help, include your device, app version, project path, setup status, tool, and exact error text.
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Matrix
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Tools
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Security
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What to include
Share enough detail to understand the problem.
Include your device, app version, page, tool, setup status, exact non-sensitive error text, relevant terminal output, and expected behavior.
Mac and Android app path
Mac and Android app path
Tell us whether the issue is on Mac or Android, which tool you tried to open, the setup status, and any safe setup or recovery details.
Open platform notesAgent Exchange
Agent Exchange
Include the resource link, listing type, source or license question, safety concern, or comparison issue.
Open Exchange docsSecurity report
Security report
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Email securityPrivacy request
Privacy request
Use the privacy inbox for waitlist, contact-form, analytics, deletion, or data-handling questions.
Email privacyRoadmap status
Roadmap status
Use the roadmap to see what Matrix can do now and which connections between tools are still planned.
Open roadmapSupport packet
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Support works best when the device, project, setup status, active tool, and error are clear. Leave out secrets and private project content.
platform and app version
project path
setup status
exact error message
relevant terminal output
what you expected to happen
Evidence and help
Use the current guides before opening a ticket.
Matrix docs
Learn how to install Matrix, understand the workspace, and use its tools.
OpenFlow docs
Learn how to use Flow, review software work, and fix common problems.
OpenPlatforms
Check current web, Mac, Android, and command-line availability.
OpenTroubleshooting
Find setup, AI helper, terminal, Android, and recovery guidance.
OpenMedia status
See what current web, Mac, and Android examples show.
OpenDemos
Watch current Matrix and Flow videos.
OpenFAQ
Get simple answers about Matrix, tools, downloads, Exchange, and security.
OpenNo passwords, private keys, production credentials, confidential source code, customer data, or regulated data in public forms. Send sensitive vulnerability reports to security@zonegaze.com.